How do I manage affidavit settings for specific customers?

In the Customers section of My Organization settings, you can change the information and settings stored on a particular customer or organization. We recommend updating the settings at the organization level so that they apply to all members. Organization settings will override individual settings, which only apply to that user.

To review and manage affidavit settings for a specific customer, click "More Options" while viewing a customer. Clicking the toggle to enable affidavits before payments allows the advertiser to receive affidavits as soon as they become available.

If the setting is toggled off, the customer won't be able to access their affidavit until after payment has been made on the notice. After making any changes, be sure to save your updates. You can edit these settings at any time.

Please contact Column Support at help@column.us and provide the customer's email address and organization name (if applicable). Our team can update their settings to remove their notices from the AA program.

Contact your customer success manager or Column Support if you need to customize any other customer-specific affidavit settings.