A customer is paying me directly. How do I mark the invoice paid?

Column will serve as the payment processor for your public notices. However, we know that certain customers still sometimes pay for notices directly to your newspaper.

If a customer writes and delivers a check or needs to pay you directly in cash, you can note this and mark the associated invoice as "paid" in Column.

Note: Customers can still send paper checks to Column by default, and we will process them for you. Column is providing an extension to allow checks from non-governments through 2024. 

1. Once you've created an invoice for a particular notice, go ahead and accept the cash or check payment from your customer and deposit it in your bank account. Navigate to the particular notice in Column.

3. You now have two options. If you'd like to process a credit card payment on behalf of a customer, click "Process Card." This will allow you to pay the customer's invoice. Upon paying using a credit card, your workflow will not be changed.

4. If you'd like to process a check or cash, click "Paid by Check." You should go ahead and deposit the check or cash into your paper's bank account. Upon confirming "Mark as Paid," you grant Column permission to deduct the processing fee for this invoice from the subsequent payout. You can view this in "Payment Settings" under "My Organization." See this page for advice regarding those payout reports.