How do I accept a late payment from my customer?

If you require upfront payment for a notice, then your customer won't be able to pay the invoice after ad deadline. However, if you choose to publish the notice — even though payment hasn't been received — then you can still accept payment by waiving the upfront payment requirement.

Here's how it works:

1. On the notice details page, an alert will appear if the notice required an upfront payment.

2. After the ad deadline passes for the first publication date, your customer will receive a warning that blocks them from paying the invoice.

3. If you still want to accept payment, toggle off the 'upfront payment requirement.'

4. After you turn off the upfront payment requirement, let the customer know they can now pay the invoice by selecting the drop-down menu on the Invoice PDF button and clicking 'Send Reminder.'