How do I accept a late payment from my customer?
If you require upfront payment for a notice, your customer won't be able to pay the invoice online after the ad deadline. However, if you choose to publish the notice — even though payment hasn't been received — you can still accept payment by waiving the upfront payment requirement.
Here's how it works:
A banner will appear on the notice details page if the notice requires an upfront payment.
After the ad deadline for the first publication date passes, the customer will receive a warning that prevents them from paying the invoice.
If you still want to accept payment, toggle off the 'upfront payment requirement.'
After you turn off the upfront payment requirement, let the customer know they can pay the invoice by selecting the drop-down menu on the Invoice PDF button and clicking 'Send Reminder.'
