Legacy: How do bulk invoices work as a customer?

Edited

Please note: This is a legacy billing option that will be sunset in 2024. If you're looking to enable a monthly billing option or learn more about how payments are accepted, see Monthly Statements.

Column offered a monthly bulk invoicing feature which allows you to make a single invoice payment and have it applied to your individual invoices from the previous month. Bulk invoices are emailed to members of your organization with billing notifications enabled, on the 1st of each month. 

Sample:

Overview

Column’s bulk invoice feature takes your invoices from the month and wraps them into one bulk invoice. 

  1. If your publisher has enabled you for bulk invoicing, you'll see a link "Invoices" at the top of your homepage in Column. The billing status of notices created throughout the month will say: Awaiting Bulk Invoice until the bulk invoice is available.

  2. On the 1st of each month, the bulk invoice is available to you showing each included notice as a line item. Most publications will default to including this by last publication date being in the last month. 

  3. You can pay the bulk invoice as usual via card, ACH, or check. (If paying by check: please make the amount in full and reference the bulk invoice ID. You cannot partial pay a bulk invoice.)

  4. When the bulk invoice is paid, all invoices associated with the bulk invoice are also marked paid.

Anyone from your organization can pay the bulk invoice. 

Where can I see the bulk invoices?

Column provides an Invoices tab at the top of your homepage to manage and view specific information about their bulk invoices. 

Who is not a good fit for bulk invoices?

The bulk invoice feature is designed to process all invoices for the month in a single payment, online. Bulk invoices are not for customers who wish to pay for notices by check.

What notices are included in a bulk invoice?

Publishers will choose to either:

  1. Include all notices whose invoices were created in the previous month

  2. Include all notices whose last publication date was in the previous month. (Most common)

Any notices created after you are enabled will be tracked to be included in the next bulk invoice.

What happens if a notice is canceled?

If a notice is canceled before the next bulk invoice, the notice will not be included. If that notice happened to be paid individually and then canceled for a refund, the refund will be processed at the time of individual notice cancelation.

If a notice is canceled after inclusion on bulk invoice (this should be rare for publishers who decide to process by last publication date), it will be marked as Void with amount deducted from the following month's bulk invoice.