Troubleshooting

I'm not receiving email notifications from Column

If you're not receiving expected email notifications from Column, we recommend the following troubleshooting steps: 1) First, check your email notific...

I cannot access your website or it appears to not be working

If you're having trouble accessing Column, we recommend the following troubleshooting steps: 1) Logout and log back in. Click the following link to lo...

I can't click next after uploading my document.

If you cannot click "Next" to proceed after uploading your document, please check to see if you need to complete one of the following steps. Some news...