1/6/23 Release: Customers can request to join organizations

Now, when advertisers sign up for Column, they can search for their organization (if it's already in Column) and request to join it. This is perfect for advertisers who work for law firms, governments, or other organizations. Before this feature, some advertisers didn't know that their colleagues had already placed notices through Column when they created their accounts. This led to duplicate accounts and confusion. But now, with our new organization search feature, advertisers can easily join the right account and start placing notices right away. And if their organization isn't on Column yet, no worries. They can create a new one during the sign-up process. It's all part of our effort to make the onboarding process as smooth as possible for our advertisers.

Click here to learn more about how advertisers can request to join existing organizations.

Now, when publishers are uploading notices on behalf of customers, everything will go a bit smoother. We heard that the way Column auto-filled customer information was often tricky to use — so we fixed it! Now, when publishers enter an email address for a customer while placing their notice, Column is going to first check whether the customer has already placed notices in the newspaper. If they have, their information will automatically fill in (and if you still need to edit your customer’s details, you can do so in the Customers page). If the customer is new, just fill in all the contact information you know. Once you submit the notice, you can find the customer in your Customers page.

Click here to learn more about uploading notices for customers.