Processing Notices
I received a cancellation request after the notice published - do I cancel the notice?
There may be several reasons why your customers request a cancellation of their notice after it has already been published. For example, they may need...
Can my customers edit a notice after placement?
Column aims to empower your customers to have more control and autonomy over the public notice process. That's why Column enables customers to edit no...
How can my customers pay invoices?
By default, your customers can pay for invoices via Column using online payment methods such as: Debit or credit card ACH bank transfers or ACH credit...
How do I move a notice to a different newspaper?
If your company manages multiple newspapers on Column, you can select from among your newspapers when placing a new notice or duplicating a notice. If...
How do I reschedule a notice that was canceled?
You can reschedule a notice for publication by duplicating it if it was canceled. Here's how: Find the notice in your Archived notices table. Click th...
What if my paper doesn't use InDesign?
If your paper uses Quark or PageMaker, don't worry! Column will still work well for your newspaper. Note: During implementation, you will be asked to...
Do I need to submit a proof?
No, you do not . Column automatically generates a proof with an estimated cost, and the customer reviews the proof before submitting the public notice...
How can I create a copy of a notice?
If you need to upload the same notice again, Column enables you to duplicate notices in your notices table. You can copy any notice in your Active Not...
What are notice names?
Notice names are identifying titles for internal tracking purposes. Notice names do not appear in printed notices — they are merely meant to make it e...
How do I process notices that haven't been formatted?
If your customer tries to submit a display notice or a file that is particularly large or complex (>5 pages, >40 MB, or images >50 MP), they have the ...
How do I view a timeline of actions taken on a notice?
Column provides an activity log that keeps track of all actions taken on your notices. To view the activity log, open the Notice Details page by click...
How do I filter my notice table?
In your notice table, you can filter notices using the "Filter" button. This button allows you to filter active notices by notice status (also known...
Can I save a draft of my notice?
If you start placing a notice and leave the page before submitting it to the newspaper, your notice will save as a draft. To create a draft, click the...
I received a PDF notice, but it needs to run as a text-based liner. Can you help?
We sure can! If you are placing a notice or editing it and the notice content is a PDF, Column makes it easy to convert the PDF to text. This is usefu...