How can my customers pay invoices?

By default, your customers can pay for invoices via Column using online payment methods such as:

1. Debit or credit card

2. ACH bank transfers or ACH credit

3. Checks*

Pay multiple invoices at once

The easiest option for customers is to pay invoices by card in bulk. Customers can go to column.us/payments and select multiple invoices to pay.

This will result in a bulk receipt like this.

Customers who wish receive a monthly summary of unpaid invoices to-date can also enable this under their notification settings. Monthly Statements.

Pay for an individual invoice

When you create and submit an invoice, your customer will receive an email notifying them that an invoice is available in their Column account. Payment instructions and available payment methods are included on the invoice and on the payment link included in their email notification.

When a customer opens a link to pay an invoice, here's what the payment page looks like:

Each publication date for the notice appears as a distinct line item. If the notice includes additional fees, such as affidavit fees, those will appear as distinct line items as well.

We have publishers who restrict payment methods such as to only cards. If you are interested in doing so, please reach out to help@column.us, and we will update this for your newspaper.

If your customer needs help setting up bank transfers, please direct them to this page in the Advertiser Help Center. Customers can link bank accounts by logging into online banking or by sending micro-deposits to their account.

* Note: Column previously shared an update to our policy no longer accepting checks from non-governments. We are providing an extension to allow checks from non-governments through 2024. Government customers must ensure they are registered as government organizations and/or individuals with government as their role. This can be verified by viewing 'My Account' or 'My Organization' and seeing 'Government Info' under your account.