Processing Notices
I received a cancellation request after the notice published - do I cancel the notice?
There may be several reasons why your customers request a cancellation of their notice after it has already been published. For example, they may need...
What are notice names?
Notice names are used to identify titles for internal tracking purposes. They do not appear in printed notices; they are merely meant to make it easie...
How do I filter my notice table?
In your notice table, you can filter notices using the "Filter" button. This button allows you to filter active notices by notice status (also known...
How do I reschedule a notice that was canceled?
You can reschedule a notice for publication by duplicating it if it was canceled. Here's how: Find the notice in your Archived notices table. Click th...
Can I save a draft of my notice?
If you start placing a notice and leave the page before submitting it, your notice will be saved as a draft. To create a draft, click the X button in ...
How do I process notices that haven't been formatted?
If your customer tries to submit a display notice or a file that is particularly large or complex (>5 pages, >40 MB, or images >50 MP), they have the ...
I received a PDF/display notice, but it needs to run as a text-based liner.
If you are placing or editing a notice and the notice content is a PDF, Column makes it easy to convert the PDF to text. This is useful if the ad is s...
How do I view a timeline of actions taken on a notice?
Column provides an activity log that keeps track of all actions taken on your notices. To view the activity log, open the Notice Details page by click...
How can I create a copy of a notice?
If you need to upload the same notice again, Column enables you to duplicate notices in your notices table. You can copy any notice in your Active Not...
What if my paper doesn't use InDesign?
If your paper uses Quark or PageMaker, don't worry! Column will still work well for your newspaper. Note: During implementation, you will be asked to...
Can my customers edit a notice after placement?
Column aims to empower your customers to have more control and autonomy over the public notice process. That's why Column enables customers to edit no...
How can my customers pay invoices?
By default, your customers can pay for invoices via Column using online payment methods such as: Debit or credit card ACH bank transfers or ACH credit...